Operations Manager Full Time

Qualification : Any UG , Any PG
Location : Mumbai, Pune
Experience : 10 Year
CTC : 15,00,000 To 20,00,000
Investment Banking/KPO/Captive Firm (KPO/MNC/BPO)

Job Description

Looking for Eligible candidate who have prior experience of people management. Enthusiastic and can work with full force. Good Knowlege In UK Pension Process. Had work with UK Clients closely.

Job Description :

  • Supporting the stand-up of the Pension Operation in India as determined by the Bid. 
  • Implementing and executing the operations plan ensuring it is fit for purpose for India. 
  • Identifying efficiencies with new operation whilst ensuring contractual obligations are met 
  • Agreeing the structure that ensures that it is right sized and  appropriate spans of control are in place. 
  • Recruiting the Operations team including key disciplines across the operation. 
  • Stakeholder engagement across the Programme, including the Client, on behalf of the Operation in India. 
  • Model Office engagement and ownership of proving across the following journeys 
    • Tracing 
    • Transfers, Divorce and Insolvency 
    • Opt Outs 
    • TPR 
    • Fin Ops 
    • Contact Centre 
    • Inbound / Outbound Communications 
    • Servicing 
    • Money In 
    • Insight and MI 
  • Creating and implementing solutions to Post Go Live issues 

Share On Social